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Voice Assist combines the latest speech technology with internet based information and a world class telecommunications network, to provide phone based services that are easy and safe to use, and allow you to be connected from any phone, anywhere. With a speech driven user interface, Voice Assist is ideally suited for a mobile hands busy environment, like in the car, or on the go. By being able to dictate emails, text messages and web posts, Voice Assist makes it faster, safer and more convenient than using a keypad. With email and other web based information read to the Voice Assist subscriber, it’s possible to keep focused on the road rather than on the mobile device.
As chairman and CEO, Michael Metcalf brings over 26 years experience in the telecom and speech recognition industries. He is a serial entrepreneur, having previously founded and managed a number of successful companies. He was founder, CEO and chairman of SpeechPhone LLC, a cloud based unified communications service provider. He also founded and was CEO and chairman of Sound Advantage LLC, provider of on site speech recognition based messaging platforms and earlier in his career he founded and managed Telwest Inc, an interconnect and systems integrator. Products conceived and developed by Mr. Metcalf have won over 25 of the top telecom and speech recognition industry awards including four Product of the Year awards. Mr. Metcalf has the unique ability to recognize opportunities and then conceive and develop commercial grade technology to meet the need. Mr. Metcalf is a visionary leader that leads by faith, hard work and personal example. His previous board positions include Safe Harbor International, a 501c3 disaster relief and missions outreach to the Sudan, as well as director at Coastland Christian Bible College and University.
Vic Boyd, CIO, is responsible for managing and deploying the infrastructure and resources that power the Voice Assist offerings. Vic Boyd is a seasoned technology executive, supporting global enterprise voice and data infrastructure for the past 17 years. Prior to joining Voice Assist, Mr. Boyd consulted for SpeechPhone and was responsible for developing, coordinating, and implementing the voice and data infrastructure supporting users throughout the United States and multiple foreign countries. Mr. Boyd has consulted for dozens of public and private Fortune 1000 companies in the U.S. and abroad developing and deploying not only global voice infrastructure, but also high performance, secure data networks. Some of the organizations Mr. Boyd has maintained engagements with in the past include AT&T, SBC, MCI, UUNet, Level3, Avaya, Cisco, T-Mobile and Verizon Business, among others. Mr. Boyd has held director and management positions in multiple public and private companies in his career and specializes in secure, physical and virtual, scalable network infrastructure design and deployment.
As the chief product officer for Voice Assist, Ms. Roberts, has responsibility for product strategy, product design and development as well as the overall user experience. She brings to this role over 25 years of experience in new product development to Voice Assist, having brought to market innovative products and services in speech technology, mobile products and services, web services and communication solutions. Previously, she led product development at SpeechPhone and was instrumental in the design and development of the original Voice Assist functionality. Before that, Ms. Roberts was Vice president of Marketing for Loquendo (Telecom Italia) – a speech technology products and services provider. Previously, Ms. Roberts was also the Senior Director of Product Management for AltaVista, providing product leadership during its formative days which helped it grow to be one of the top ten most trafficked web sites globally. She was also responsible for the launch of AltaVista Korea and international strategy for Asian markets. Ms. Roberts has also held a number of product and user experience leadership positions at Nortel Networks and Bell-Northern Research in the U.S. and Canada.
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